You are required to complete our online indemnity form prior to your first session or class with Surfski School or Downwind.
INDEMNITY – Click here to complete the Indemnity form
MEDICAL INFORMATION – Click here to complete the Medical information form.
Cancellation, Reschedule & Refund Policy
- Should conditions be dangerous or unsuitable we will reschedule your lesson to the next available date or give you a credit.
- If we have to cancel for any other reason then we can either reschedule or do a 100% refund.
- Full refund if you cancel up to 24 hours before. (less 3.5% for bank fees)
- You may reschedule your lesson up to 24 hours before the lesson
- No Show = no refund, no reschedule
- 50% deposit secures your booking. Remaining 50% to be paid one week prior to arrival
Cancellation more than 30 days prior to arrival: Full Refund less R500 booking fee
Cancellation more than 14 days prior to arrival: 50% refund of the total amount
Cancellation more than 7 days prior to arrival: 25% refund of the total amount
Cancellation more than 7 days prior to arrival: No Refund